Softility ran workshops, interviews, and detailed analysis sessions to define a roadmap moving the telco from siloed, legacy data systems to an intelligent, insights-driven unified platform. The EDP democratizes data across operations, business, customer care, and third-party partners, delivering Self-Service, Visualization, Correlation, ML, and Analytics through an as-a-service model. Data from internal and external infrastructure sources feeds a central management and integration system for processing, governance, and transformation into decision-ready insights with Softility deriving patterns and relationships that improve correlation and event prediction, and delivering ready-to-consume, high-quality datasets and models across the business.