US telco gains complete network visibility and enhances operational intelligence with Softility's log analytics solution
Cut in Manual Log Analysis Effort
0
%
Reduction in Manual Deployment
0
%
Real-time
Visibility into Network Health
Centralized
Log Management Across All Systems
24x7
Visibility, Analysis & Action
Faster
Incident Resolution Through Automation
A leading US communications and technology provider was managing vast volumes of unformatted network device logs with no centralized monitoring framework, delaying issue detection and root cause analysis. Softility designed and deployed a scalable, open-source log analytics platform, centralizing logs enterprise-wide and cutting manual analysis workload by 50%.
Challenge
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Vast volumes of unformatted logs across infrastructure made analysis time-consuming and delayed issue detection.
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No centralized monitoring framework existed, hindering root cause analysis.
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Lack of real-time visibility into network device health made proactive anomaly detection and outage management difficult.
Solution
Softility designed an automation-first architecture accounting for data gravity, routing, retention, transformation, and indexing at scale. We deployed a secure, cloud-aligned logging platform for high-volume, fault-tolerant ingestion, enabled unified log ingestion and enrichment with real-time dashboards, and implemented alerting and automated actions to support proactive incident response and faster resolution.
Benefits:
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50% reduction in manual log analysis effort, freeing engineers for higher-value work.
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Real-time, centralized visibility across network devices, replacing fragmented, tool-by-tool monitoring.
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A scalable, future-ready platform supporting faster root-cause analysis and proactive performance management.
About Softility's
Telecom Solutions
Softility has spent two decades embedded inside telecom NOCs, keeping networks running when failure was never an option: from real-time service assurance during the world’s most-watched live broadcasts, to AI-driven monitoring that cut NOC OpEx by 60% for a top-5 North American carrier. Network-scale intelligence, SLA-grade reliability, and agentic-led solutions engineered to run at the true speed of your infrastructure, not the speed of a quarterly roadmap review.
About Softility's
Observability Solutions
Most enterprises already have the data they need. The real gap is turning it into a decision fast enough to matter. Softility unifies Logging, Monitoring, AI-SRE, and Open-Source Observability into one correlated intelligence layer spanning your entire technology stack. The result: faster root-cause detection, meaningfully reduced alert fatigue, and telemetry that speaks business impact in plain terms, not just raw system state buried in a dashboard nobody reads.
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