Softility's modern NPM framework helps large US telcos drastically reduce infrastructure costs and unlock powerful insights

Millions

Saved in Licensing, Infrastructure & Personnel Costs

Weeks

Delivery Time, Faster Than DIY Tools

Real-Time

Anomaly Detection, Reporting & Notifications

Self-Service

Custom Alerts, Visualizations & Metrics, No-Code

Hybrid

On-Prem, Cloud & Multi-Cloud Deployment

Predictive

KPI Forecasting Using ML Tools

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Two of the world's largest US telecommunications companies were scaling infrastructure and networks continuously, but their legacy, licensed Network Performance Management software couldn't keep pace with modern, IoT-enabled device data at scale. Softility replaced it with a modern, open-source NPM framework, delivered in just a few weeks, consolidating time-series data across diverse devices and vendors into one secure, scalable platform, saving millions in licensing, infrastructure, and personnel costs.

Challenge

  • Legacy licensed NPM software couldn't scale to handle granular, near-real-time data from modern IoT-enabled network devices, driving massive computing and personnel costs.

  • Standard, out-of-the-box vendor software gave operations and business teams no device-level visibility or customization for dashboards, alerts, and reports.

  • Traditional NPM data architecture lacked the scalability, resilience, and flexibility needed to keep pace with modern network automation.

Solution

Softility conducted thorough analysis and benchmarking of open-source and commercial tools, designed the architecture, and delivered a modern NPM framework built on open-source technologies eliminating expensive licensing and infrastructure costs. The framework spans ingestion, inventory management, transformation, data platform, grouping, visualization, email reporting, and monitoring layers, with pre-built accelerators including Kafka adapters, a rules engine, dashboards, and KPI calculators for fast delivery.

Benefits:

  • Millions in cost savings by replacing expensive licensed tools with a scalable, open- source alternative.

  • Real-time insights and self-service visualization, letting users define custom alerts and metrics without code.

  • Independently scalable layers on a centralized platform, with predictive KPI analysis and hybrid on-prem/multi-cloud deployment flexibility.


About Softility's

Telecom Solutions

Softility has spent two decades embedded inside telecom NOCs, keeping networks running when failure was never an option: from real-time service assurance during the world’s most-watched live broadcasts, to AI-driven monitoring that cut NOC OpEx by 60% for a top-5 North American carrier. Network-scale intelligence, SLA-grade reliability, and agentic-led solutions engineered to run at the true speed of your infrastructure, not the speed of a quarterly roadmap review.

About Softility's


Autonomous Operations

Manual firefighting doesn’t scale Softility’s Autonomous Operations unify Service Reliability, Network Operations, DataOps, and ITOps with AI-native intelligence, cutting alert noise, shrinking MTTR, and shifting teams from reactive triage to proactive prevention before problems ever reach a customer. The result: Enterprises running Softility’s autonomous solutions have cut NOC OpEx by 60% and MTTR by 55%, freeing skilled engineers for work that actually moves the business forward, not another 2 am page.
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